By car
At any hour, valet parking is offered at the main doors for $38 per night, and the hotel garage includes charging points for electric cars. Drive directly into the covered forecourt, where our doormen handle everything else.
Contact and reservations
Contact Guest Nivo
Reservations, private events, special requests and every kind of question reach a single desk run by people with deep knowledge of the hotel.
The front desk
Email is the fastest way to contact us. Each message is read personally by our reservations team, who respond within a day and often far sooner.
- Address
- 1 Meridian Parade
- Front desk
- Open 24 hours a day, every day of the year
- Reservations team
- Email replies between 7 am and 11 pm
- Check-in
- Check-in from 3 pm, check-out by noon
Reservations
Request a reservation
Share your dates and preferred room. We will send availability and a confirmed rate, with no charge made until your confirmation.
Getting here
Getting to Guest Nivo
On Meridian Parade, the hotel sits behind a black granite frontage, with a gilded sunburst over its revolving doors. After dark, it is impossible to overlook.
By train
The central station is only a brief taxi journey away. Share your arrival time, and for a flat fee of $45, a hotel car will greet you at the platform with a blanket and bottle of water on the rear seat.
By air
By road, the regional airport is roughly forty minutes away. If your morning flight arrives early, our concierge can arrange private transport and prepare your room ahead of time.
Groups and events
For weddings, celebrations, or gatherings requiring ten rooms or more, the events team can reserve a room block and arrange dinners in either the ballroom or private salons.
Reservations help
Common questions
May I alter my reservation after I book?
Yes. Up to 48 hours before arrival, reservations may be amended or canceled without charge. Reply to your confirmation email with revised details, and we will take care of the update.
Can I ask for a specific room or view?
Many returning guests make this request. Include the room number or preferred view, and we will do everything possible to arrange it ahead of your arrival.
Can visitors who are not staying access the Gold Room?
Yes. Adult guests with valid photo ID who are of legal gaming age may visit, while the restaurants, bar, and ballroom evenings welcome everyone.
Can you arrange an in-room celebration?
Certainly. We can arrange flowers, a pastry kitchen cake, or a bottle waiting chilled at arrival. Leave a note with your request, and the concierge will contact you.